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Responsible Gambling Fundamentals 1 hr 11 min

What does $120tell you?

Sixty $2 wagers add up to $120. What else do you need to know? Start with the numbers, then explore player choices, the responsibilities of each role, and the tools and support in your local program.

Your organization must enable access to these lessons.

Ask about organization access →

Total stakes

$2 per wager× 60 wagers= $120
Is that $120 lost?

No. $120 is the total wagered. Money returned may have been wagered again. You need the returns to work out a net result, and the account record to describe deposits.

Example calculation. It does not predict a session’s result.

The lessons

Five lessons cover the shared basics. The final lesson takes you through your organization’s own program.

No prerequisite

  1. Who does what

    A limit fails. A support link goes nowhere. Decide who needs to act and which part of the system must work.

    8 min

  2. What the game numbers mean

    Does a 96% return promise $96 back from $100? Explain the long-run measure, then separate total stakes from deposits and losses.

    8 min

  3. What Positive Play measures

    What does Positive Play measure? Explore its four components and use the terms without turning a survey into a diagnosis.

    8 min

  4. When gambling causes difficulty

    A person describes money, relationship or work difficulties. Take the concern seriously and find the route to help, without making a diagnosis.

    9 min

  5. Finding the right response

    An activity question, a break request and a failed restriction need different responses. Choose the information, tool, safeguard or support each calls for.

    8 min

  6. Your organization’s program

    Find your organization’s actual tools, terms and contacts. Trace a request through to the person authorized to act.

    30 min

Keep to hand

What you’ll be able to do
  • Explain the distinct responsibilities of players, operators, regulators, and specialist services.
  • Distinguish chance, probability, payout, expected return, and volatility.
  • Name the four Positive Play constructs and distinguish their meanings.
  • Distinguish clinical diagnosis, broader concern, and gambling-related consequences.
  • Match information, tools, safeguards, and support to an actual request or failure.
  • Locate the approved local tools, program terms, responsible roles, and response routes.

Assessment and renewal

Answer at least 12 of the 15 questions across the first five lessons and complete both required coached responses.

For the local lesson, answer at least 7 of 8 questions. Your organization’s configuration must be approved before you can receive the combined credential. You can retry the checks as often as you need.

Renew the first five lessons every 24 months. Repeat the local lesson when your organization makes a material change to its program.

Your organization’s program

Your organization’s local configuration is awaiting approval. Compliance must approve it before the combined credential can be issued.

The local lesson covers the tools your organization offers, who handles each request and which procedures to follow. It includes self-exclusion, privacy, urgent support and record keeping, with the jurisdiction, version and review date attached.

Developed by Kahlil Simeon-Rose, Ph.D. · GP Advisory LLC